Sunday, October 30, 2016
Gone Retro With the Help Desk
So how many of you remember from the retro days of a librarian sitting at the Help Desk when you were in college? Yup, you just approached the desk and asked him/her a question and they were more than happy to help (well at least most of the time). I took an old desk removed the ancient desktop computer and made a Help Desk sign. I gave no instructions to my student aides and witnessed an intriguing outcome. They love to sit at the desk with their personal ChromeBooks and take on the help tasks. Whether it's distributing information on the Spelling Bee, giving out requested print jobs, searching for books in Destiny, or answering basic questions the library student aides love this prestigious position. Notice Helga (the decorated duster per student idea and design) in the photo who accompanies everyone at the Help Desk. Sometimes those old concepts can find a place in our new diverse library environments. After all, we are all about helping.